135 WAYS TO BE SUCCESSFUL IN MAIL ORDER
Checklist for a quick start: How to make money with a mail order business,
cash with mail order home business, what are mail order business opportunities,
start mail order business and cash. Checklist for a quick start, how to start a
mail order business, make money with mail order home business, mail order
business opportunities, check list about to start mail order business in an easy
going.
This mini course outlines the essential elements for establishing and
operating a successful mail order business. Here is a practical guide for
beginners and check list for those already in mail order.
THE COMPANY NAME:
(1) Select a short, friendly, informal, easy-to-remember company name. (2)
Your personal name is acceptable, but add Co., Gifts, etc. (3) Home address or
post-office box makes no appreciable difference.
STARTING SUPPLIES:
(4) Neatly printed letterheads and envelopes. (5) A typewriter-0or the
availability of one is a must. (6) Parcel post shipping labels. (7) Avoid
purchasing expensive office equipment or supplies until absolutely.
STARTING CAPITAL REQUIRED:
(8) To purchase above starting supplies . (9) To pay for two or three
publication ads to test your offer. (10) Or, to pay rental for a minimum of
1,000 names for a direct mail program, plus postage costs . (11) To pay for
preparation and layout of a display ad. (12) To pay for art work and
type-setting of circular. (13) To pay for additional or continuing pro-motions
if initial results are encouraging. (14) Costs to cover promotion expenses if
further testing is required. (15) Extra capital to allow for unforeseen and
unexpected expenses.
THE PRODUCT:
(16) Is new, unusual and, if possible, exclusively yours . (17) Is of good
quality and fairly priced. (18) Fills a definite need for a wide and ready
market. (19) Offers strong appeal to the prospect. (20) Is not commonly sold in
retail stores. (21) Cannot be bought elsewhere or only from limited sources.
(22) You can control its production or distribution. (23) Is not expensive to
make or produce; can be sold year round. (24) Interests a large percentage of
the market (25) Is not seasonable (except Xmas); can be sold year round (26)
Lightweight; not fragile; safe and inexpensive to ship (27) Will be used up or
consumed and must be reordered periodically
LOCATING A SUITABLE MAIL ORDER ITEM:
(28) Look through mail order sections of magazines to check what types of
products successful mail order dealers offer. (29) Inquire of local
manufacturers and Chamber of Commerce. (30) Attend trade shows with gift,
jewelry, household themes, etc. (31) Contact appropriate manufacturers listed in
Thomas Register, available at Public Libraries. (32) Watch for new product
listings in trade journals and magazines. (33) Check out close-outs, surplus and
overstock offers. (34) Contact mail order supply sources. (35) Design, develop,
manufacture or publish your own product.
THE LINE:
(36) Develop or acquire other items to tie in with your main product. (37)
Present follow-up offers to customers and prospects. (38) Promote succession or
products appealing to the same trade. (39) Sell such services as
personalization, consultation, etc., if such services are adaptable to your
line..
THE ADVERTISING COPY:
(40) Use attention-getting, bold headline copy in ads. (41) Illustrate the
product if space permits; explain how it is used. (42) Write copy in brief,
bouncy, down-to-earth style (43) Avoid any overly-clever,tricky phrases or
expressions . (44) Be sincere; don’t exaggerate. (45) Describe the product
clearly and fully. (46) Stress the YOU approach; tell how the offer will benefit
him. (47) Avoid over talking about yourself or your company . (48) Strive for
conviction and sincerity--be believable (49) Instill confidence; make the
prospect feel you are honest . (50) Stir him into action to order your product .
(51) Give specific directions for ordering. (52) Provide a guarantee of
satisfaction or money back. (53) Tailor the ad/literature to fit the prospect
you want to reach.
TESTING YOUR OFFER:
(54) If capital permits, test more than one magazine. (55) Test more than one
ad, each in a different publication. (56) Try split runs if the magazine offers
regional or sectional issues. (57) Continue a successful ad without change until
its pull drops to break-even point. (58) Don’t rush to change at a time: size
of ad--copy--different appeal--new headline--another illustration--new price.
(60) Use short testimonials if space permits. (61) Offer a bonus--something free
or at reduced price. (62) Key each ad or mailing to determine where results were
derived. (63) Keep accurate records of returns from each promotion.
SALES LITERATURE:
(64) Usually consists of sales letter, descriptive circular or folder, order
form, return envelope (Some offers may be effectively sold by only a sales
letter) (65) Effective sales letter must create ATTENTION, INTEREST, DESIRE,
ACTION (66) The circular should fully illustrate or describe the product. It
must provide more detailed information about the product--its uses, benefits,
advantages and other special appeals. (67) Return envelope is an essential part
of sales literature to make it convenient for the customer to mail the order.
(68) Mailing sales offers by first-class mail vs third-class mail usually shows
no appreciable difference in results. (69) Mailing envelope can feature an
attractive design or teaser message to induce the recipient to open and read the
offer.
THE PRODUCT SUPPLIER:
(70) Develop or produce your own mail order item, if possible. (71) Try to
arrange exclusive mail-order rights with the supplier. (72) Establish supply
sources close to home to save delivery time and shipping cost. (73) Seek lowest
price if item is offered by two or more suppliers. (74) Order larger quantities,
if you can afford such purchases, to get lower or greater discounts. (75) Assure
that supplier is reliable and will provide the merchandise you plan to promote;
that he will ship orders promptly. (76) Consider only products which allow an
adequate profit margin (at least a 3 to 1 profit mark-up on lower-priced items).
(77) Consider a supplier who is willing to drop-ship your orders directly to
your customers--seek at least a 50% discount.
THE SELLING PRICE:
(78) Price merchandise fairly; give customers their money’s worth. (79)
Include postage or shipping costs in selling price. (80) Use round number ($3.00, $5.00, etc) for lower-priced items to make it convenient for customers
to remit payment. (81) Allow for all costs in marking up prices--postage,
overhead, packing, allowances for non-deliveries, refunds, bad checks. (82) Be
certain to allow yourself an adequate mark-up to assure profit. (83) Test
different prices to determine which selling price brings in the greatest amount
of profit.
ADVERTISING:
(84) Don’t attempt to start unless you can afford at least two or three
ads; or pay for a direct mailing to at least 1,000 names. (85) Plan to advertise
consistently (86) Use ad space relative to sale price, i.e., use small-size ads
for low priced items and larger ads for more expensive items (87) Items priced
over $3.00 usually do not sell as profitable through classified ads (88) In
space ads, offer products in the $3.00 to $10.00 price range. (89) It is usually
better to advertise for inquiries if an item sells for $10.00 or more. (90) Two
small ads will generally produce more business than one ad twice as large. (91)
Keep repeating ads as long as they continue profitable. (92) Don’t waste
unnecessary space; advertising is expensive. (93) Don’t expect to make a
killing from one ad or mailing. Consistent advertising is the key to mail order
success.
THE MEDIA:
(94) Newspapers with mail-order sections bring quick returns and are
acceptable for initial tests. Results are not usually as good as from magazine
ads for long range pull. (95) Use only publications with the type of readership
who will react favorably to your type of product or offer. (96) Unsold inquirers
should be followed up with special inducements or with new offers. (97) Rent
names only from reliable brokers or mail order sources. (98) Use only lists of
people who are logical prospects for your offer. (99) Compile mailing list from
your own inquirers and customers. (100) Offer your names to list brokers; this
is a good source for extra income. (101) Advertise in publications which feature
large mail order sections; place ads in the same issues or sections that your
competitors advertise.
THE ADVERTISING AGENCY:
(102) Select an advertising agency experienced in mail order. (103) Check
their credentials; current account; successful promotions. (104) Don’t use
agencies which represent direct competitors. (105) Expect to pay in advance for
ad placements and other services until credit terms are established. (106)
Advertising agencies are not infallible. Forgive an honest mistake. Give the
agency at least a second chance. 107) Expect to pay for preparation of display
ads, copy layout, and other services authorize. Classified ad copy will be
prepared without any cost to you. (108) Extend full cooperation; go along with
their recommendations. (109) If your advertising budget is substantial, consider
setting up your own advertising agency--thereby saving 15% commission, plus a 2%
discount in many instances.
SHIPMENTS:
(110) Fill and ship orders promptly. Mail order buyers get edgy with delays.
(111) Use plain but sturdy packing to ship orders. (112) Ship via parcel post or
U.P. S., whichever is cheaper. (113) Use neatly printed shipping labels. (114)
Address labels with typewriter; not by hand unless indelible ink is used and
address is printed. (115) Specify Return Guaranteed on labels or package.
TERMS OF PAYMENT:
(116) Accept personal checks; very few bounce. (117) Avoid C.O.D.’s unless
you receive sufficient down package to assure you have collected enough to cover
the costs of the return, plus costs of handling and repackaging the merchandise.
(118) Don’t offer to sell on credit or time payments unless item is
high-priced and you can afford to carry credit accounts.
THE CUSTOMER:
(119) Consider the customer your greatest asset. Acknowledge that he is
always right; even when he isn’t. (120) Handle complaints promptly; write
courteous explanation. (121) Offer replacement if product is broken or damaged.
(122) Issue immediate refunds; adjust overpayments promptly. (123) Promote new
or other products to your customer list. No other class of prospect will be as
responsive. (124) Work your customer list until it no longer proves profitable.
YOU:
(125) You, mainly, control the destiny of your mail order business. (126) Be
energetic; devote as much time as you can spare to advance. (127) Be determined
to make your mail order business a huge success. (128) Learn as much as you can
about mail order techniques. (129) Be original; exclusive. (130) Don’t copy
anyone; copy only successful methods and techniques; always strive to improve on
them. (131) Keep searching diligently for new, exclusive products. (132) Don’t
become disappointed by a slow start, or discouraged by a failure or two along
the the way. (133) Always perform professionally; an amateur does not get paid
for his services . (134) Build your own financial pyramid; reinvest profits into
productive programs that may mushroom your profits steadily. (135) Avoid being
an easy mark for get-rich-quick schemes; start and operate your business on
sound principles. (136) Refer to this handy check list periodically--remind
yourself to follow only accepted guide-lines that control the safe operation of
a mail order business.
BEST OF SUCCESS!
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