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The Medicare Handbook continued... MEDICARE CARRIERSCarriers can answer questions about Medical Insurance (Part B) Note:
ALABAMA Medicare/Blue Cross-Blue Shield of Alabama P.O. Box 83140 Birmingham, Alabama 35282 1-800-292-8855 205-988-2244 ALASKA Medicare/Aetna Life Insurance Company 200 S.W. Market St., P.O. Box 1998 Portland, Oregon 97207-1998 1-800-452-0125 (toll-free: Alaska to customer service in Oregon) 503-222-6831 (customer service site in Oregon) ARIZONA Medicare/Aetna Life Insurance Company P.O. Box 37200 Phoenix, Arizona 85069 1-800-352-0411 602-861-1968 ARKANSAS Medicare/Arkansas Blue Cross and Blue Shield P.O. Box 1418 Little Rock, Arkansas 72203-1418 1-800-482-5525 501-378-2320 CALIFORNIA Counties of: Los Angeles, Orange, San Diego, Ventura, Imperial, San Luis Obispo, Santa Barbara Medicare/Transamerica Occidental Life Insurance Co. Box 30540 Los Angeles, California 90030-0540 1-800-675-2266 213-748-2311 Rest of state: Medicare Claims Dept. Blue Shield of California Chico, California 95976 (In area codes 209, 408, 415, 707, 916) 1-800-952-8627 916-743-1583 (In the following area codes--other than Los Angeles, Orange, San Diego, Ventura, Imperial, San Luis Obispo, and Santa Barbara counties -- 213, 619, 714, 805, 818) 1-800-848-7713 714-796-9393 COLORADO Medicare/Blue Cross and Blue Shield of Colorado Coordination of Benefits: P.O. Box 173550 Denver, Colorado 80217 Correspondence/Appeals: P.O. Box 173500 Denver, Colorado 80217 (Metro Denver) 303-83 1-2661 (In Colorado, outside of metro area) 1-800-332-6681 CONNECTICUT Medicare/The Travelers Companies 538 Preston Avenue P.O. Box 9000 Meriden, Connecticut 06454-9000 1-800-982-6819 (In Hartford) 203-728-6783 (In the Meriden area) 203-237-8592 DELAWARE Medicare/Pennsylvania Blue Shield P.O. Box 890200 Camp Hill, Pennsylvania 17089-0200 1-800-851-3535 DISTRICT OF COLUMBIA Medicare/Pennsylvania Blue Shield P.O. Box 890100 Camp Hill, Pennsylvania 17089-0100 1-800-233-1124 FLORIDA Medicare/Blue Cross and Blue Shield of Florida, Inc. P.O. Box 2360 Jacksonville, Florida 32231 For fast service on simple inquiries including requests for copies of Explanation of Your Medicare Part B Benefits notices, requests for MEDPAR directories, brief claims inquiries (status or verification of receipt), and address changes: 1-800-666-7586 904-355-8899 For all your other Medicare needs: 1-800-333-7586 904-355-3680 MEDICARE CARRIERS Carriers can answer questions about Medical Insurance (Part B) GEORGIA Medicare/Aetna Life Insurance Company P.O. Box 3018 Savannah, Georgia 31402-3018 1-800-727-0827 912-920-2412 HAWAII Medicare/Aetna Life Insurance Company P.O. Box 3947 Honolulu, Hawaii 96812 1-800-272-5242 808-524-1240 IDAHO Connecticut General Life Insurance Company 3150 N. Lakeharbor Lane, Suite 254 P.O. Box 8048 Boise, Idaho 83707-6219 1-800-627-2782 208-342-7763 ILLINOIS Medicare Claims/Health Care Service Corporation P.O. Box 4422 Marion, Illinois 62959 1-800-642-6930 312-938-8000 INDIANA Medicare Part B/AdminaStar Federal P.O. Box 7073 Indianapolis, Indiana 46207 1-800-622-4792 317-842-4151 IOWA Medicare/IASD Health Services Corporation (d/b/a Blue Cross & Blue Shield of Iowa) 636 Grand Des Moines, Iowa 50309 1-800-532-1285 515-245-4785 KANSAS The counties of Johnson and Wyandotte: Medicare/Blue Cross and Blue Shield of Kansas, Inc. P.O. Box 419840 Kansas City, Missouri 64141-6840 1-800-892-5900 816-561-0900 Rest of state: Medicare/Blue Cross and Blue Shield of Kansas, Inc. 1133 S.W. Topeka Boulevard Topeka, Kansas 66629-0001 1-800-432-3531 913-232-3773 KENTUCKY Medicare-Part B/Blue Cross & Blue Shield of Kentucky, Inc. 100 East Vine St. Lexington, Kentucky 40507 1-800-999-7608 606-233-1441 LOUISIANA Arkansas Blue Cross & Blue Shield, Inc. Medicare Administration P.O. Box 83830 Baton Rouge, Louisiana 70884-3830 1-800-462-9666 (In New Orleans) 504-529-1494 (In Baton Rouge) 504-927-3490 MAINE Medicare/C and S Administrative Services P.O. Box 9790 Portland, Maine 04104-5090 1-800-492-0919 207-828-4300 MARYLAND Counties of: Montgomery, Prince Georges Medicare/Pennsylvania Blue Shield P.O. Box 890100 Camp Hill, Pennsylvania 17089-0100 1-800-233-1124 Rest of state: Blue Cross and Blue Shield of Maryland, Inc. 1946 Greenspring Drive Timonium, Maryland 21093 1-800-492-4795 410-561-4160 MASSACHUSETTS For Non-assigned Claims: Medicare/C and S Administrative Services P.O. Box 2222 Hingham, Massachusetts 02044 1-800-882-1228 617-741-3300 For Assigned Claims: Medicare/C and S Administrative Services P.O. Box 1111 Hingham, Massachusetts 02044 1-800-882-1228 617-741-3300 MICHIGAN Medicare Part B Blue Cross & Blue Shield of Michigan P.O. Box 2201 Detroit, Michigan 48231-2201 313-225-8200 1-800-482-4045 MINNESOTA Counties of: Anoka, Dakota, Fillmore, Goodhue, Hennepin, Houston, Olmstead, Ramsey, Wabasha, Washington, Winona Medicare/The Travelers Ins. Co. 8120 Penn Avenue South Bloomington, Minnesota 55431 1-800-352-2762 612-884-7171 Rest of state: Medicare/Blue Cross and Blue Shield of Minnesota P.O. Box 64357 St. Paul, Minnesota 55164 1-800-392-0343 612-456-5070 MISSISSIPPI Medicare/The Travelers Ins. Co. P.O. Box 22545 Jackson, Mississippi 39225-2545 1-800-682-5417 601-956-0372 MISSOURI Counties of: Andrew, Atchison, Bates, Benton, Buchanan, Caldwell, Carroll, Cass, Clay, Clinton, Daviess, DeKalb, Gentry, Grundy, Harrison, Henry, Holt, Jackson, Johnson, Lafayette, Livingston, Mercer, Nodaway, Pettis, Plane, Ray, St. Clair, Saline, Vernon, Worth Medicare/Blue Cross and Blue Shield of Kansas, Inc. P.O. Box 419840 Kansas City, Missouri 64141-6840 1-800-892-5900 816-561-0900 Rest of state: Medicare General American Life Insurance Co. P.O. Box 505 St. Louis, Missouri 63166 1-800-392-3070 314-843-8880 MONTANA Medicare/Blue Cross and Blue Shield of Montana, Inc. 2501 Beltview P.O. Box 4310 Helena, Montana 59604 1-800-332-6146 406-444-8350 NEBRASKA The carrier for Nebraska is Blue Cross and Blue Shield of Kansas, Inc. Claims, however, should be sent to: Medicare Part B Blue Cross/Blue Shield of Nebraska P.O. Box 3106 Omaha, Nebraska 68103-0106 1-800-633-1113 913-232-3773 (customer service site in Kansas) NEVADA Medicare/Aetna Life Insurance Company P.O. Box 37230 Phoenix, Arizona 85069 1-800-528-0311 602-861-1968 NEW HAMPSHIRE Medicare/C and S Administrative Services P.O. Box 9790 Portland, Maine 04104-5090 1-800-447-1142 207-828-4300 NEW JERSEY Medicare/Pennsylvania Blue Shield P.O. Box 400010 Harrisburg, Pennsylvania 17140-0010 1-800-462-9306 717-975-7333 NEW MEXICO Medicare/Aetna Life Insurance Company, P.O. Box 25500 Oklahoma City, Oklahoma 73125-0500 1-800-423-2925 (In Albuquerque) 505-821-3350 NEW YORK Counties of: Nassau, Suffolk Medicare B/Empire Blue Cross and Blue Shield P.O. Box 2280 Peekskill, New York 10566 516-244-5100 Counties of: Bronx, Columbia, Delaware, Dutchess, Greene, Kings, New York, Orange, Putnam, Richmond, Rockland, Suffolk, Sullivan, Ulster, Westchester Medicare B/Empire Blue Cross and Blue Shield P.O. Box 2280 Peekskill, New York 10566 1-800-442-8430 516-244-5100 County of: Queens Medicare/Group Health, Inc. P.O. Box 1608, Ansonia Station New York, New York 10023 212-721-1770 Rest of state: Blue Shield of Western New York Upstate Medicare Division-Part B 7-9 Court Street Binghamton, New York 13901-3197 607-772-6906 1-800-252-6550 NORTH CAROLINA Connecticut General Life Insurance Company P.O. Box 671 Nashville, Tennessee 37202 1-800-672-3071 919-665-0348 NORTH DAKOTA Medicare/Blue Shield of North Dakota 4510 13th Avenue, S.W. Fargo, North Dakota 58121-0001 1-800-247-2267 701-282-0691 OHIO Medicare/Nationwide Mutual Ins. Co. P.O. Box 57 Columbus, Ohio 43216 1-800-282-0530 614-249-7157 OKLAHOMA Medicare/Aetna Life Insurance Company 701 N.W. 63rd St. Oklahoma City, Oklahoma 73116-7693 1-800-522-9079 405-848-7711 OREGON Medicare/Aetna Life Insurance Company 200 S.W. Market St. P.O. Box 1997 Portland, Oregon 97207-1997 1-800-452-0125 503-222-6831 PENNSYLVANIA Medicare/Pennsylvania Blue Shield P.O. Box 890065 Camp Hill, Pennsylvania 17089-0065 1-800-382-1274 717-763-3601 RHODE ISLAND Medicare/Blue Cross and Blue Shield of Rhode Island Inquiry Department 444 Westminster Street Providence, Rhode Island 02903-3279 1-800-662-5170 401-861-2273 SOUTH CAROLINA Medicare Part B Blue Cross and Blue Shield of South Carolina P.O. Box 100190 Columbia, South Carolina 29202 1-800-868-2522 803-788-3882 SOUTH DAKOTA Medicare Part B/Blue Shield of North Dakota 4510 13th Avenue, S.W. Fargo, North Dakota 58121-0001 1-800-437-4762 701-282-0691 TENNESSEE Connecticut General Life Insurance Company P.O. Box 1465 Nashville, Tennessee 37202 1-800-342-8900 615-244-5650 TEXAS Medicare/Blue Cross & Blue Shield of Texas, Inc. P.O. Box 660031 Dallas, Texas 75266-0031 1-800-442-2620 214-235-3433 UTAH Medicare/Blue Shield of Utah P.O. Box 30269 Salt Lake City, Utah 84130-0269 1-800-426-3477 801-481-6196 VERMONT Medicare/C and S Administrative Services P.O. Box 9790 Portland, Maine 04104-5090 1-800-447-1142 207-828-4300 VIRGINIA Counties of: Arlington, Fairfax; Citys of: Alexandria, Falls Church, Fairfax Medicare/Pennsylvania Blue Shield P.O. Box 890100 Camp Hill, Pennsylvania 17089-0100 1-800-233-1124 717-763-3601 Rest of state: Medicare/The Travelers Ins. Co. P.O. Box 26463 Richmond, Virginia 23261 1-800-552-3423 804-330-4786 WASHINGTON Medicare King County Medical Blue Shield P.O. Box 91070 Seattle, Washington 98111-9170 (In Seattle) 1-800-422-4087 206-464-3711 (In Spokane) 1-800-572-5256 509-536-4550 (In Tacoma) 206-597-6530 WEST VIRGINIA Medicare/Nationwide Mutual Insurance Co. P.O. Box 57 Columbus, Ohio 43216 1-800-848-0106 614-249-7157 WISCONSIN Medicare/WPS Box 1787 Madison, Wisconsin 53701 1-800-944-0051 (In Madison) 608-221-3330 WYOMING Blue Cross and Blue Shield of North Dakota P.O. Box 628 Cheyenne, Wyoming 82003 1-800-442-2371 307-632-9381 AMERICAN SAMOA Medicare/Aetna Life Insurance Company P.O. Box 860 Honolulu, Hawaii 96808 808-944-2247 GUAM Medicare/Aetna Life Insurance Company P.O. Box 3947 Honolulu, Hawaii 96812 808-524-1240 NORTHERN MARIANA ISLANDS Medicare/Aetna Life Insurance Company P.O. Box 3947 Honolulu, Hawaii 96812 808-524-1240 PUERTO RICO Medicare/Seguros De Servicio De Salud De Puerto Rico Call Box 71391 San Juan, Puerto Rico 00936 (In Puerto Rico) 800-462-7015 (In U.S. Virgin Islands) 800-474-7448 (In Puerto Rico metro area) 809-749-4900 VIRGIN ISLANDS Medicare/Seguros De Servicio De Salud De Puerto Rico Call Box 71391 San Juan, Puerto Rico 00936 (In U.S. Virgin Islands) 800-474-7448 MEDICARE PEER REVIEW ORGANIZATIONS (PROs) PROs can answer questions about hospital stays and other Hospital Insurance (Part A) services. Do not call the PRO with questions about Medicare Medical Insurance (Part B).
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