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Announcement of New Pricing PolicyDear It has been our policy in the past to supply ice to our customers when their ice machine has broken down. Because we have many customers who are paying later and later, we are forced to set down stronger company policies. Our new policy will go into effect August 3, 2007, and is as follows:
While I am sorry that we must go to such extremes as those outlined above, I am afraid that there is no alternative. Our company policy is, and always has been, to provide the best service available to our customers. We can only continue to do this with our customer's cooperation. If there are any questions regarding our new policy, please give me a call. |